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White Paper

Take a Consolidated Maintenance Approach


White Paper

Optimizing IT Support for Next-Gen Retail


In-Store Technology Support

Historically, IT teams only had to manage the network, point-of-sale, and back office systems. Now, changing consumer behavior has led to more technology in stores than ever before. With an ever-increasing amount of devices in stores, there are more challenges such as:

  • More warranties and consumables to manage
  • Varying service needs and levels
  • Decentralized data to collect and analyze
  • More vendors and processes to manage

Our In-Store Technology Solutions Provide Comprehensive Support

  • Move-Add-Change/field services
  • Onsite preventive maintenance
  • Exchange and Advanced Exchange repair programs
  • GFS
  • Warranty entitlement and enhancement
  • Help desk

Our team of experts can help you improve lane uptime, reduce onsite visits and resolution times, manage costs and risk, and ultimately increase customer satisfaction.

man working at laptop while talking on phone headset

Learn more about our in-store technology support solution.