Trends and Topics

A Better Way to Budget for Next Year’s Hardware

Purchasing new store hardware can deliver great benefits to retailers, whether it’s a brand new technology or an upgrade or replacement of equipment that isn’t performing its best.Read More

01 Sep 2016

Don’t Let Spikes in Help Desk Demand Slow Your Business

The need for help desk services increases during staffing surges; Level 10 often sees spikes of 20% or more.Read More

03 Aug 2016

Making Mobile Work: Getting Deployment Right

Getting mobile devices into the hands of store associates and managers — as fast as possible — has been a major priority for retail IT departments, as consumers declared loud and clear that these are table stakes for stores worthy of their business. Read More

05 Jul 2016

Come Learn the Art of Persuasive Retailing

Please join us at the 2016 RIS Retail Executive Summit, which is being held June 22-24 at the Montage Resort in Laguna, CA.Read More

15 Jun 2016

Level 10 Recognized as a Company That Cares

Level 10, LLC has been named to Center for Companies That Care’s 2016 Honor Roll, which recognizes employers for their socially responsible practices.  Read More

17 Mar 2016

The Care and Feeding of Seasonal IT

It’s a week after Black Friday, and the store is still showing the signs — every one of those kiosks is out of order. Potential sales are walking out the door. Read More

15 May 2016

Getting the Most Value From Your Store IT Warranties

We look at how to use smart maintenance management and effective use of warranty service to get the most value out of your POS equipment.Read More

15 Apr 2016

How to Make Smarter IT Service Calls: Consolidating Store Maintenance

Retail technology is the new black: Stores are bursting with new devices that retailers hope will attract today’s highly connected, well-informed customer and keep them coming back. Read More

15 Mar 2016

Managing Retail Deployment Lifecycles When There Are So Many Lifecycles to Manage

Once upon a time, the term store systems really meant POS systems, and retailers strived to make their POS systems last as long as possible.Read More

15 Feb 2016

When Stores Change Faster Than the Merchandise

Opening more stores this year? You’re not alone: RIS News and IHL Research’s Store Systems 2016 found retailers will expand their store counts by 5% this year and there will be 4% more remodels in 2016.Read More

20 Jan 2016