7 Common Help Desk Challenges and How to Solve Them
With more technology in stores, some merchants are experiencing friction in their IT help desks. Here are some common help desk challenges and how to fix them.
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Most Popular Posts
Store Tech Rollout Troubles: Don't Let This Happen to You
Project management is critical to avoiding pitfalls in your next tech rollout. Learn IT deployment project management tips here.
March 26, 2018
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Learn about the most common pitfalls merchants encounter when rolling out customer engagement technology and how you can avoid them.
March 9, 2018
NRF Big Show 2018 Preview: New Year, New Tech, New Challenges
As NRF’s January 14-16 NYC BIG Show will reveal, many of those trends will hit retailers squarely in the store. Read about the trends we expect to see.
January 2, 2018
Why You Want Your Retail Tech Service Provider to Employ 1099 Techs
Are your field service technicians on staff or contractors? Learn the benefits of working with 1099 contractors for your IT field services.
December 6, 2017
Is Your Store Tech Holiday Ready?
Broken store tech and a lagging network means disappointed customers and the potential for lost sales. The high-stakes holiday season intensifies this risk.
October 30, 2017